Delete your Tonus Health account and data

This page explains how to permanently delete your Tonus Health account and associated data, either in the mobile app or by contacting our support team.

Delete your account in the Tonus Health app

  1. Sign in to Tonus Health.
  2. Open Profile.
  3. Select Account and data.
  4. Select Delete account and data.
  5. Review the deletion information and confirm your request.

Account deletion is permanent and cannot be reversed. Once the deletion is completed, you will be signed out immediately. To use Tonus Health again, you will need to create a new account.

If you cannot access the app

Send an account deletion request to [email protected] from the email address associated with your Tonus Health account.

Request account deletion

To protect your account, we may ask you to verify your identity before we process the request.

What will be deleted

When your account is permanently deleted, Tonus removes:

  • Account credentials and login identity
  • Profile and onboarding information
  • Personalized plans
  • Meals and nutrition history
  • Uploaded meal and profile photos
  • Weight history
  • Notification preferences and device tokens
  • Rewards and progress
  • Active sessions
  • Account-linked analytics

These changes are permanent and cannot be undone.

Limited information we may retain

We may retain limited information only when required by law or when necessary to prevent fraud, resolve disputes, or protect the security of the service.

Questions

For questions about account deletion or your personal information, contact [email protected].